How Does it Work?
Ordering a premium Living Glass Keepsake is simple and easy.
Step 1 – Place Your Order
Choose your Living Glass Keepsake and place your order.
Step 2 – Receive & Return Ash Collection Kit
We will mail you an easy-to-use Ash Collection Kit right away to be used to send us a tablespoon of your beloved pet's ashes. Your Ash Collection Kit will include a measuring scoop, a secure vial to hold ashes and detailed instructions. We also include return packaging that you will use to send us back the Ash Collection Kit using USPS**
Step 3 – Making Your Keepsake & Delivery
Once we receive your Ash Collection Kit, we’ll send you an email letting you know. Within 30 days of receiving your Ash Collection Kit, we’ll build your beautiful, ash-infused Living Glass Piece from scratch and ship it out to you, carefully packaged, free of charge. We care very much that you have a positive experience with us and we are here to help if you have any questions - just give us a call or send us an email.
*Please note, per USPS regulations, the special class of shipping, including tracking and insurance, will cost approx. $25-$40 and will need to be paid by you to USPS when you drop off the package at the post office.
